Digital and Social Media Analytics

Credits: 1.5


This course presents a data-driven approach to strategic and tactical marketing decision making in the context of digital and social media. Covering the three main media types of paid, owned, and owned media, students will learn about frameworks and methods that allow them to take data from sources such as Google, Facebook, and Twitter to be able to generate valuable and actionable managerial insights.

The focus is on learning how to use digital and social media activity data to make better decisions, not on statistical methodologies (however, familiarity with Excel is needed). The course will involve a combination of lectures, guest speakers, and hands-on workshops. This course is part of the digital marketing certificate and complements the "marketing and social media strategy" course.

Prerequisite(s): BMKT 2409 Marketing Management and BMKT 2553 Social Media Strategy. Note: This course may be taken concurrently with BMKT 2409 Marketing Management and/or BMKT 2553 Social Media Strategy.